This Privacy Policy describes how DLT EAST COAST INC., doing business as TeeLore ("TeeLore", "we", "us", or "our"), collects, uses, discloses, and otherwise processes personal information when you visit or make a purchase from www.teelore.com, communicate with us, or otherwise use our services.

1. Information We Collect

Depending on how you interact with TeeLore, we may collect information including:

• Name;
• Email address;
• Telephone number, if provided;
• Billing and shipping address;
• Order and transaction information;
• Products viewed, purchased, returned, or added to your cart;
• Customer service communications;
• Account information, where account functionality is available;
• IP address and approximate location derived from it;
• Browser, device, and operating system information;
• Website activity, referral information, and interaction data; and
• Cookie and similar technology information.

2. Payment Information

Payments may be processed by third-party payment service providers. Depending on the payment method selected, your payment provider may collect payment card or financial information necessary to complete your transaction.

We generally receive transaction-related information necessary to confirm and administer your purchase rather than complete payment card credentials where those credentials are processed directly by the applicable payment provider.

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders;
• Process payments, returns, refunds, and related transactions;
• Provide order confirmations and shipping updates;
• Provide customer service;
• Maintain and improve our Website and services;
• Detect and prevent fraud, abuse, and security incidents;
• Maintain business and transaction records;
• Comply with applicable legal and regulatory requirements;
• Send marketing communications where permitted by law;
• Measure Website and marketing performance; and
• Personalize or improve your shopping experience where applicable.

4. Cookies & Similar Technologies

We and service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, prevent fraud, and support analytics or advertising where applicable.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect Website functionality. Where legally required, additional cookie choices or consent controls may be provided.

5. How We Disclose Information

We may disclose personal information to service providers and other parties that help us operate our business, including:

• E-commerce and Website service providers;
• Payment processors and financial institutions;
• Shipping, fulfillment, and logistics providers;
• Customer support providers;
• IT, cloud hosting, security, and fraud prevention providers;
• Analytics and marketing service providers;
• Professional advisers where reasonably necessary; and
• Government or legal authorities where required or permitted by law.

We may also disclose information in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.

6. Advertising & Analytics

We may use analytics and advertising technologies to understand Website usage, measure campaign performance, and provide or measure advertising. These providers may use cookies or similar technologies according to their own privacy practices and applicable law.

7. Marketing Communications

If you receive promotional email from us, you may unsubscribe using the unsubscribe mechanism included in the applicable message. We may continue to send non-promotional communications relating to transactions, customer service, security, or other service-related matters.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights concerning your personal information, such as the right to request access, correction, deletion, or information about how your personal information is processed.

Certain jurisdictions may provide additional rights, including rights relating to specific forms of data sharing, targeted advertising, profiling, or the right to appeal a privacy request decision.

To submit a privacy request, contact service@teelore.com. We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our Website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us.

12. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies.

13. International Processing

Depending on the service providers used to operate our business, personal information may be processed or stored in jurisdictions other than the jurisdiction in which you reside. Where required, we take appropriate steps to address applicable data protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

15. Contact Us